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Your Trust, Our Priority

Privacy & Data Protection

We are committed to protecting your personal information. This policy outlines how Rise Up Wellbeing collects, uses, and protects your data in alignment with NDIS standards.

Information We Collect

To provide high-quality support, we need to understand your needs. This includes:

  • Contact details and NDIS number
  • Health and disability-related information
  • Support plans and goal progress
  • Emergency contact and guardian details

NDIS Compliance

We only collect data necessary to fulfill your NDIS plan goals, ensure your safety, and meet our reporting obligations to the NDIS Commission.

Your Consent

You have the right to choose what information you share. We will never share your data with third parties without your written permission, unless required by law.

Safe & Secure

Your records are stored in encrypted, NDIS-compliant systems. We keep your information only as long as required by the NDIS record-keeping laws (usually 7 years).

Your Privacy Rights

1 Right to Access Your Files
2 Right to Correct Information
3 Right to Withdraw Consent